This Policy was last updated on October 29th, 2007

1. STATEMENT

1.1 The following statement explains Murai’s Privacy Policy (“this Policy”) regarding the personal information collected by Astro about you. Upon registration and from time to time, you will be asked to submit personal information about yourself (eg name and email address etc.) in order to use the Murai Service on Website. By providing Astro with your details in the fields requested, you enable Astro to provide you with the Murai Service. We will treat such personal information in accordance with this Policy. This  Policy covers Astro and its website http://www.murai.com.my.

1.2 The Murai Service is provided to you subject to the Murai Website Terms of Use & Notices and in accordance with the laws of Malaysia. Astro will act in accordance with current Malaysian legislation on personal information protection in this Policy and as far as practicable, aim to meet current Internet best practices.

1.3 The term Authorised Third Parties describes the contractors, agents and third party suppliers with whom Astro or other members of the Astro Group enter into agreements from time to time and persons with whom they may contract in order to provide the Murai Services.
For the purposes herein, all words and expressions shall have the same meaning as in the Murai Website Terms of Use & Notices, except where otherwise expressly stated.

By submitting your information, you consent to the use of your personal information collected by us, in the manner as set out in this Policy

.
2. CHANGES TO THIS POLICY

2.1 Astro may revise and update this Policy at any time by posting such revised Policy at http://www.astro.com.my/footer/privacy_policy/default.asp. When Astro posts changes to this Policy, you will see the word "updated" next to this Policy link on the Home Page of the Website. You should periodically review this Policy for changes. Your continued use and access of the Murai Service and Website will mean you accept those changes.

3. USERS UNDER 18

3.1 The Website is not directed at parties under 18 years of age. If you are under 18, please get your parent/guardian's permission beforehand whenever you provide personal information to the Website. Users without this consent are not allowed to provide Astro with personal information.

4. THE INFORMATION WE COLLECT  

Personal Information Collection
4.1 Astro collects  your personal information (i.e. personal information which identifies you, e.g., your name and postal address, date of birth, gender, telephone and fax numbers, email address, and credit/debit card information; lifestyle; photos, videos or other shared content uploaded to the extent that it includes personal information) only with your knowledge and consent when you use the Website, the Murai Service, make use of our product and service enquiries, or when you respond to communications from Astro (such as contests, questionnaires or surveys) and other information collected on registration or through surveys, which consent is deemed to be given if the purpose of collection falls within the scope of this Policy. Astro uses the personal information collected for the purposes as specified when such information was sought and/or other purposes as stated in this Policy.

4.2 When you request pages from the Website server, it automatically collects some information about your preferences, including your IP address. Astro uses this for online-billing and to help diagnose problems with the Website and server, to administer the Website and for the purposes set out in Section 5 below.

Non-personally Identifying Information
4.1 Astro automatically collects aggregate and demographic information about the use of the Website, including which pages are most frequently visited, how many visitors the Website receives daily, how long visitors stay on each page, your preferences and other similar sites based on your browsing (click-stream) activities. This information may include the pages you browse and products and services viewed or ordered for example. This helps Astro to better provide you with a more enjoyable, customised service and experience in the future.

4.2 Astro uses the information available to create profiles of the Website user base. Astro may provide aggregate profile information of its users to advertisers to help tailor information from the advertisers to your interests. For example, Astro may inform advertisers that it has a certain number of E-PASS Account users that have an interest in a topic and are interested in receiving information about the topic.

Third Party Information.
4.3 Astro does not monitor or permanently store third party information save for the purpose of accounting, billing or record keeping, or unless required by law.

5. USE OF YOUR PERSONAL INFORMATION

5.1 Your personal information will be used by Astro, the Astro Group or Authorised Third Parties, in support of the purposes stated at the time at which it was given or sought, and/or for the following reasons:

• For the purposes of technical administration of the Website;
• For research and development;
• Statistical analysis;
• Customer administration;
• Profiling service preferences;
• Finance and marketing operations and activities and/or as required in the provision of our services including but not limited to credit control services;
• In compliance with any regulatory, statutory or legal obligation imposed on us by any relevant authority;
• To service your Astro subscription account/s (“Astro Account”) and otherwise operate and provide the Murai Service to you including but not limited to creating an E-PASS Account and an optional wallet account;
• To support your questions about billing or use of the Murai Service;
• To detect and prevent fraudulent activity;
• To provide other goods and services by Astro or its designated representatives and/or business partners to you or parties designated by you and matters ancillary thereto;
• To verify and process payment when you use the Website and/or the Murai Service or purchase goods and services from Astro;
• To verify and record your personal particulars including comparing it with information from other sources and using the information to communicate with you;
• To conduct market research of the users of the Website and Murai Service including the number of users, the frequency of use, profile of users and using such analysis for our business plans, the enhancement of our products and services, targeted advertisements and conveying such information in broad aggregate terms to third parties who have or propose to have business dealings with Astro;
• To send you information, promotions and updates including marketing and advertising